Non-binary and genderqueer people often struggle in the current healthcare system because there is little to no education around non-binary and genderqueer cultural competency. They often feel unsafe to receive basic care. We are hoping to change that. 

In this 2-hour live course, we cover basic terminology for non-binary folks, examine the gender binary, explore non-binary transition, and explain 5 themes and 10 best practices for working with non-binary and gender-diverse people. We’re happy to share with you about our lived experience as counselors specializing in gender work, and as community members and consumers of health services.

This live Zoom class includes engaging lecture components and a question and answer session. Participants will also receive a handout and a certificate of completion after completing the course evaluation. Looking forward to training with you and helping you serve non-binary and gender diverse folks better!

All proceeds from this event will go to Confluence Community Center, a 501c3 non-profit centering the LGBTQIA2+ community in Portland, Oregon and beyond.

This training is designed to meet Oregon Health Authority cultural competency CE standards for health professionals.

Learning objectives

  • Learn basic terminology and concepts about non-binary and genderqueer people
  • Articulate common obstacles faced by non-binary and genderqueer people in healthcare settings
  • Understand best practices for working with non-binary and genderqueer people in healthcare settings
  • Learn more about common pronouns for non-binary people
  • Discern how the gender binary functions to marginalize non-binary people, and some ways to mitigate it
  • Understand major themes and best practices in improving services to non-binary people

Expected outcomes

  • Build better relationships with trans family members, friends, colleagues, and clients
  • Build your job skills, get hired or promoted, and make money — trans & non-binary competency is a marketable set of skills and attitudes
  • Feel less anxious about unintentionally hurting someone’s feelings; feel more competent when you encounter trans people
  • Do the essential skill of good therapy, good organizations, and good relationships: create a culture of belonging

Are you ready to learn how to improve care
for non-binary and genderqueer people?

Instructor Bio

Sasha Strong, PhD, LPC (they/them) is a non-binary psychotherapist and educator. They are certified by the World Professional Association for Transgender Health in the Standards of Care version 7, they have conducted research on non-binary cultural competency in counseling, and they offer trainings on trans and non-binary competency in healthcare. Sasha also offers individual and group psychotherapy, supervision, and clinical consultation in their private practice Brilliancy Counseling in Portland, OR. Sasha is a member of the American Psychological Association and was the founding secretary of the Oregon Association for LGBT Issues in Counseling.

What past participants have to say…

The presenters were very passionate and very knowledgeable. I learned a lot of information to take back for my practice. I really liked the research behind this presentation and how they were able to share taking the research and applying it to practice.


I learned that we are all on a gender journey and present in a variety of ways; and how the binary world we live in chokes the life out of so many NB/GQ plus folks. The study findings of 6 themes, and the 12 best practices also provided different context for me as a cis parent.


Excellent content. The strategies the presenter were helpful and challenged me to explore how I interact with the gender queer people in my life.


Fantastic and engaging presenters, helpful balance between personal experience and tips/best practices. [I really appreciated the] depth and breadth of content, attention to genderqueer and nonbinary perspective which is often left out in favor of binary trans perspectives, attention to counseling gq/nb clients. Handout is amazing and so are the recommended references


Engaging presenters, and informative content. The workshop was helpful for newbies and for seasoned professionals both, it seemed. This was a very positive presentation and focused on the excitement of exploration rather than presenting it as an issue.


Frequently Asked Questions

How often is this course offered?
We intend to offer this course 6 times per year. Check back on our website or subscribe to our newsletter to receive updates on upcoming training dates and details.

Can I request a custom training for my group or organization?
Yes! We occasionally offer custom trainings to groups or larger organizations. Please contact us for more information.

What if I can’t make it to the live event, will the training be recorded?
This live Zoom class includes engaging lecture components, small group discussion, and a question and answer session. We highly recommend that you attend the live Zoom event as this is meant to be a participatory experience. If you can not attend the event, we recommend that you wait till we offer the training again. Subscribe to our newsletter to receive updates on upcoming events.

Is there anything I need to prepare for the course?
No, just bring yourself and something to take notes with. This training is best for those who have already had an introduction to working with transgender people.

Are CE credits available for taking this course?
Kind of. These trainings are designed to meet the Oregon Health Authority guidelines for cultural competency continuing education (CCCE) for health professionals. Participants who complete the program and the evaluation will receive a certificate of completion. Due to the costs involved, this program is not currently approved for CEs by a professional organization such as APA, NBCC, or NASW. You may want to check with your board to find out what kind of CCCE courses they will accept.

Is financial aid available?
The program is offered at 3 pricing points: general admission, solidarity pricing for members of marginalized groups, and sponsor pricing for those who would like to offer more (to support solidarity pricing).

Will I get my money back if I need to cancel?
If you cancel up to 7 days before the training, we offer a 100% refund. If it’s within 7 days, we offer a credit towards a future training.

Do you offer group discounts?
Yes! If you purchase 3 or more tickets on one order, you’ll get a 10% discount at checkout time.

What do I do if I need technical assistance?
We will be using Zoom to facilitate this online training. Please be sure you have downloaded the latest version here. We will provide a password to access the training a day before the event. If you have any questions prior to the training, please contact us here.

Will we be expected to participate?
Yes, we’ve created this course to be participatory. Some trainings include small group discussion and experiential exercises, and they all include a Q&A session at the end so that everyone has the opportunity to ask questions.

Why is there a range in ticket price?
We want to make tickets affordable to those in marginalized social positions, including queer, trans, and BIPOC folks. If you have the means and would like to give more to support our mission and enable us to keep offering lower-priced tickets to less-privileged attendees, we also offer a sponsor ticket price. Our general pricing is for professionals and others who have steady income and stable housing.

Learn ways to prevent
microaggressions within healthcare contexts

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